Careers at Handlex

PASSENGER AGENT

Position type: Permanent, part-time

Purpose

This incumbent will be responsible for the registration of the passengers and their luggage.

Responsibilities

  • Welcome, inform and direct the passengers at the check-in counter.
  • Register the passengers as well as their luggage in the computer system.
  • Give exceptional and personalized customer service.
  • Conform to the legal rules pertinent to the airport industry, Health and Safety at work as well as all the other company’s policies and work procedures.
  • Be able to react properly in case of emergency and apply the measures to be taken.
  • All other tasks necessary for the good operation of the Passenger Service Department.

Requirements

  • Customer Service Experience.
  • Airport / Airline Experience, an asset.
  • Diploma in Tourism, an asset.
  • Bilingualism (French, English), essential.
  • Available and flexible to work various shifts (day, evening, week-end and holidays).
  • Meet Transport Canada requirements stipulated in the “Airport Restricted Area Access Clearance Program”.
  • Must have either Canadian Citizenship or Landed Immigrant Status.

To apply for this vacancy, please send your resume to the following e-mail address: cv@handlex.ca or by fax to 514-906-5547, or by mail to Handlex, Human Resources Department, 5959 Côte-Vertu West, Montreal, Quebec H4S 2E6.

APPLY

“I’ve always liked aviation and feel privileged to work in this industry. I’ve been with Handlex for 14 years and I’ve had an opportunity to work in all departments of the company. I’ve risen through the ranks, and now I’m responsible for 13 employees and one supervisor. I love the challenge of working in an industry where teamwork is both essential and invigorating.”

Éric Dubois
Supervisor, Garage